When someone you love can't make the call.
Loving someone in active addiction is exhausting. You're holding boundaries, managing the household, and watching them lose themselves all at once. We can help you figure out the next step — and whether it's intervention, intake, or just a quiet conversation, we'll walk through it with you.
Talk to admissions Or call us — (866) 396-2008 · 24/7 family line
You can't do this alone anymore.
They've said no before
That doesn't mean it's hopeless — it means timing matters. We help families recognize the moments when "I'll think about it" can become "okay" and how to be ready when it does.
You're tired
Caregiver exhaustion is real. Part of why families call us first is to get their OWN support — therapy, Al-Anon connections, education — even before the person they love is ready.
Your privacy is protected
Calling us doesn't put your loved one in a database. We can't disclose anything to them or anyone else without your permission. Everything here is confidential.
The first call isn't a commitment.
Most families call us to figure out what they're dealing with — not to schedule an admission that day. We listen first. We ask about the patterns, what's escalating, what's been tried, who else is involved. Then we map options: detox, residential, outpatient, sober living, or sometimes just a clinical assessment.
If your loved one is the one who needs to call, we'll coach you on how to bring it up. If you want a professional interventionist involved, we'll connect you with one we trust. If the right answer is treatment somewhere else, we'll say so.
What we won't do: pressure you into admission, sell you on a 30-day stay your insurance won't cover, or shame you for waiting this long. We've been where you are.
Specifically, here's how we help.
Family work is a core part of how RECO treats addiction — not an add-on. Every plan includes you.
Florida Marchman Act guidance
If your loved one is in immediate danger and refuses voluntary treatment, the Marchman Act is the Florida court process for involuntary assessment. We'll walk you through whether it applies, what filing looks like, and connect you with the right legal help.
Intervention specialists
We work with credentialed family-system interventionists (CNDAI, NCIP, ARISE) who structure the conversation, prepare the family, and handle the moment of decision — including travel logistics if RECO is the right fit.
Family therapy from day one
Whether your loved one starts in PHP, IOP, or detox-first, the family therapy track begins at intake. Weekly virtual or in-person sessions, family education groups, and codependency work for partners.
Aftercare you'll feel
Discharge isn't a handoff. Alumni programming continues for years; sober-living transitions are coordinated; relapse-prevention planning includes you. Recovery is a system, not a service.
We answer 24/7. Including weekends.
Tell us a little about what's going on with your loved one — names and identifying details aren't required. We'll call back within an hour during business hours, or within 24 hours otherwise.
- HIPAA-compliant. We don't share your info or contact your loved one without permission.
- No commitment. Most family conversations don't end in same-day admission.
- Insurance benefits checked upfront if treatment is the right step.
- Free family-education materials we'll email you whether or not you proceed.