Desiree Demaio — Client Services Manager

Desiree Demaio

Client Services Manager

“Families calling for the first time deserve a conversation that is easier than they expected — clear, honest, and unhurried.”

Background

Desiree DeMaio supports admissions at RECO Intensive with 8+ years in addiction treatment and lived recovery experience. Families calling about outpatient addiction treatment in Delray Beach benefit from her combination of operational competence and genuine empathy — she answers questions about insurance, levels of care, and what the first week actually looks like with the same calm honesty whether it’s a 6 AM call or a Saturday evening.

Approach to Care

At RECO Intensive, Desiree’s role is to make the admissions process clear and supportive. Outpatient addiction treatment is a significant decision; her standard is that families should feel oriented and respected through the entire process — not pressured, not handed a brochure, not run through a sales funnel.

Her lived experience in recovery shapes how she listens. Many families calling about treatment are reaching out for the first time and don’t know what to ask. Desiree’s role is to make the first conversation easier than the caller expected.

Education & Credentials

Desiree brings 8+ years of admissions and client services experience in addiction and behavioral health treatment, alongside the lived perspective of personal recovery. Her training combines operational expertise — clinical assessment intake, insurance verification, multi-state travel coordination — with the practical wisdom of someone who has walked the path families are now considering.

What to Expect

Families considering RECO Intensive will likely speak with Desiree or another member of the admissions team during the first call. Expect a calm 30–45 minute conversation, honest answers about cost and length of stay, and walked-through next steps — not a hard sell. If RECO Intensive isn’t the right clinical fit, she will say so and help you find what is.

Ready when you are.

Most major insurance plans accepted. Call confidentially, day or night.